The New ISO/IEC 17024 and the Future of Competence Certification of Persons

Perry Johnson Laboratory Accreditation, Inc. (PJLA) is pleased to launch a new free 1-hour webinar providing an official, concise, and authoritative update on the forthcoming ISO/IEC 17024:2026 (3rd Edition) – Conformity assessment – General requirements for bodies operating certification of persons- now entering publication following FDIS approval. What You Will Learn: 1.ISO/IEC 17024:2026 Certification of Persons Competence vs Qualification Certification Models 2. What’s New in the 2026 Edition Key structural and clause-level changes New terminology, clarified definitions, and updated competence principles Strengthened requirements for impartiality, governance, and decision-making Enhanced requirements for examination development, psychometrics and scheme validation Updates related to remote assessments and digital certification workflows Revised alignment with the latest ISO/IEC 17000 series 3. Transition Considerations Implications for Certification and Accreditation Bodies How to prepare scheme owners and exam developers Who Should Attend Personnel Certification Bodies (PCBs) Accreditation Body assessors and technical experts Scheme owners and exam developers HR, competence development, and credentialing professionals Academic and training organizations Consultants working in personnel certification or conformity assessment   Presented By: Dr. George Anastasopoulos Technical and International Business Development Manager of PJLA

Behind the CE Mark: The Hidden Mechanics of EU Notification

Understanding EU Notification and CE Marking is critical for laboratories, inspection bodies, certification bodies, manufacturers, and regulatory professionals. This focused 1-hour webinar provides a clear, practical explanation of how notification works, how it relates to CE marking, and what organizations inside and outside the EU must do to navigate the system correctly, without myths, assumptions, or costly mistakes.   Presented By: Dr. George Anastasopoulos Technical and International Business Development Manager of PJLA What You Will Learn What notification really means in the EU regulatory framework How notification and CE marking are legally connected Who can become a Notified Body and who cannot The role of accreditation bodies vs. notifying authorities Pathways for non-EU organizations and international branches Common misconceptions and real-world pitfalls

How to Be Audited: Turn Your Next Accreditation Assessment into a Positive Experience!

Most professionals spend years learning how to audit, yet almost no one is ever trained on how to be audited. And that’s exactly why even experienced, well-prepared organizations still feel stress, uncertainty, or discomfort the moment an assessor arrives. After decades of accreditation work across the globe, I’ve seen the same pattern again and again. So let’s change that. This high-impact webinar is designed to help auditees: Replace anxiety with confidence Communicate with assessors clearly and transparently Understand what assessors really look for Turn the assessment into a constructive, collaborative process This is not a theoretical lecture, it's practical guidance based on real-world experience. You will walk away equipped with simple techniques, mindset shifts, and do’s & don’ts that make the entire audit process smoother, easier, and far more productive. If you want your next accreditation assessment to feel organized, calm, and under control, this webinar is for you.

Mastering Process-Based Auditing in Conformity Assessment Systems

From Compliance to Confidence: Mastering Process-Based Auditing in Conformity Assessment Systems Recorded Webinar | Presented by Dr. George Anastasopoulos, Technical & International Business Development Manager, PJLA Auditing has changed—and so have the expectations. In today’s conformity assessment landscape, traditional record-checking isn’t enough. Modern standards require a process-based approach that connects performance, risks, and continual improvement to deliver real value. In this recorded webinar, Dr. George Anastasopoulos breaks down what it truly means to conduct effective, process-based audits across the entire conformity assessment spectrum—including testing, inspection, certification, and accreditation. Through practical examples and sector-specific insights, you’ll learn how to move beyond simple compliance to evaluate process interaction, effectiveness, efficiency, and improvement. What You’ll Learn: - The key differences between traditional and process-based auditing - How PDCA and risk-based thinking shape modern auditing practices - How process-based auditing applies across ISO/IEC 17000-series standards - How to follow the “process trail” from inputs to outputs - How auditors can shift from compliance checkers to value-adding evaluators - Tools and techniques for designing and conducting audits that matter

Accredited and Adaptive: Unlocking the Power of Flexible Scopes

Flexible scopes of accreditation are transforming how laboratories, inspection bodies, and certification bodies operate. They empower accredited organizations to respond quickly to client needs, drive innovation, and reduce administrative delays—all while maintaining competence, validation, and control. In this webinar, PJLA breaks down what flexible scopes are, how they work, and how to implement them effectively without compromising compliance. Topics covered include: ✅ What flexible scopes are and how they differ from fixed scopes ✅ Key benefits and opportunities for Conformity Assessment Bodies (CABs) ✅ PJLA’s Flex Codes (F0–F5) and their practical application ✅ Implementation examples for laboratories, inspection, and certification bodies ✅ Real-world case studies across testing, calibration, medical, and RMPs ✅ Risks, mitigation measures, and what Accreditation Bodies look for Whether you are a quality manager, technical manager, assessor, or part of an accredited organization, this session will help you understand how flexibility can enhance agility, competitiveness, and integrity within your accreditation framework. 👉 Learn more about PJLA and upcoming webinars: www.pjlabs.com

Competence vs. Qualification: What Really Matters in Personnel Certification?

Competence vs. Qualification: What Really Matters in Personnel Certification? Join Perry Johnson Laboratory Accreditation, Inc. (PJLA) and Dr. George Anastasopoulos for a free webinar exploring the difference between competence and qualification in personnel certification. Learn how international standards such as ISO/IEC 17024, ISO 19011, and ASTM E2659 define competence, why it’s more important than academic credentials alone, and what makes certification programs credible and effective. This session is ideal for: ✔ Certification bodies ✔ HR managers ✔ Training providers ✔ Professionals seeking certification    Presented by: Dr. George Anastasopoulos, Technical & International Business Development Manager, PJLA   Don’t forget to like, comment, and subscribe for more accreditation tips and industry insights!   GET IN TOUCH! (248) 519-2603 | pjlabs@pjlabs.com Website: https://www.pjlabs.com/ LinkedIn: https://www.linkedin.com/company/perry-johnson-laboratory-accreditation-inc-/ Facebook: https://www.facebook.com/pjlaboratory/ Instagram: https://www.instagram.com/pjla_inc/

Understanding the Conformity Assessment Ecosystem – ILAC, IAF, APAC/EA, ABs & CABs Explained | PJLA

Unlock the mystery behind the global conformity assessment ecosystem in this insightful webinar hosted by Perry Johnson Laboratory Accreditation, Inc. (PJLA). 🌐 Discover how international bodies like ILAC and IAF, regional cooperations such as APAC/EA, and national Accreditation Bodies (ABs) work together to ensure trust, impartiality, and competence in testing, inspection, and certification services. Whether you're in a laboratory, regulatory agency, inspection body, or certification organization, this webinar will help you: - Understand the accreditation infrastructure that supports global trade and regulatory compliance - Learn the roles of CABs (Conformity Assessment Bodies) and how they fit into the system - See how mutual recognition agreements (MRAs/MLAs) make certificates accepted worldwide - Explore real-world examples that connect policy to practice   Presented by: Dr. George Anastasopoulos Technical & International Business Development Manager, PJLA   👍 Don’t forget to like, comment, and subscribe for more accreditation tips and industry insights! GET IN TOUCH! (248) 519-2603 | pjlabs@pjlabs.com Website: https://www.pjlabs.com/ LinkedIn: https://www.linkedin.com/company/perry-johnson-laboratory-accreditation-inc-/ Facebook: https://www.facebook.com/pjlaboratory/ Instagram: https://www.instagram.com/pjla_inc/

ISO/IEC 17025 Findings Every Lab Should Know | PJLA

Are you ready for your next ISO/IEC 17025 accreditation assessment? In this recorded PJLA webinar, discover the most common nonconformities and findings identified during testing and calibration lab audits—and how to avoid them. This session provides a detailed breakdown of frequent issues found during ISO/IEC 17025 assessments, including: - Documentation gaps - Technical competence issues - Management system shortcomings You’ll gain practical tips for: ✅ Identifying root causes ✅ Implementing effective corrective actions ✅ Strengthening audit readiness ✅ Maintaining ongoing ISO/IEC 17025 compliance   Dr. George Anastasopoulos shares real-world examples, expert insights, and actionable strategies to help laboratory managers, quality professionals, and internal auditors improve their systems and stay accredited.   👍 Don’t forget to like, comment, and subscribe for more accreditation tips and industry insights! GET IN TOUCH! (248) 519-2603 | pjlabs@pjlabs.com Website: https://www.pjlabs.com/ LinkedIn: https://www.linkedin.com/company/perry-johnson-laboratory-accreditation-inc-/ Facebook: https://www.facebook.com/pjlaboratory/ Instagram: https://www.instagram.com/pjla_inc/

Inspection vs. Product Certification: A Selection Guide

This video is designed to provide a comprehensive understanding of the key distinctions, processes, and importance of inspection and certification in the context of product quality, safety, and regulatory compliance. This course will explore both concepts, helping participants understand when each is required, how they impact product development and evaluation, and the best practices for achieving compliance with relevant standards and regulations.   GET IN TOUCH! (248) 519-2603 | pjlabs@pjlabs.com Website: https://www.pjlabs.com/ LinkedIn: https://www.linkedin.com/company/perry-johnson-laboratory-accreditation-inc-/ Facebook: https://www.facebook.com/pjlaboratory/ Instagram: https://www.instagram.com/pjla_inc/

Risk Management for Conformity Assessment Bodies

This online course provides an introduction to risk management principles tailored to conformity assessment bodies (CABs). The course covers key concepts of risk management, including risk identification, assessment, mitigation, and monitoring, aligned with international standards and best practices. Participants will explore practical approaches to integrating risk management into their organizational processes to ensure compliance, enhance decision-making, and maintain the integrity of certification, inspection, and testing activities. Topics include risk assessment techniques, decision-making frameworks, and strategies for continuous improvement in conformity assessment processes.   GET IN TOUCH! (248) 519-2603 | pjlabs@pjlabs.com Website: https://www.pjlabs.com/ LinkedIn: https://www.linkedin.com/company/perry-johnson-laboratory-accreditation-inc-/ Facebook: https://www.facebook.com/pjlaboratory/ Instagram: https://www.instagram.com/pjla_inc/

A Roadmap to Inspection Agency Accreditation

A Roadmap to Inspection Agency Accreditation   Presented by: Dr. George Anastasopoulos, Technical and International Business Development Manager of PJLA This course provides a comprehensive guide to achieving and maintaining accreditation for Inspection agencies. Participants will gain a basic understanding of main accreditation requirements, applicable standards (such as ISO/IEC 17020), and best practices for demonstrating competence, impartiality, and consistency in inspection activities. The course outlines a step-by-step roadmap of the accreditation process, covering the application, preparation for assessments, documentation management, and continuous compliance.   GET IN TOUCH! (248) 519-2603 | pjlabs@pjlabs.com Website: https://www.pjlabs.com/ LinkedIn: https://www.linkedin.com/company/perry-johnson-laboratory-accreditation-inc-/ Facebook: https://www.facebook.com/pjlaboratory/ Instagram: https://www.instagram.com/pjla_inc/

Digital Tools for Accuracy, Efficiency, Accuracy, and Proactive Audit Management

Revolutionizing Environmental Monitoring: Digital Tools for Accuracy, Efficiency, Accuracy, and Proactive Audit Management Discover how digital technologies are transforming environmental monitoring by enhancing precision, efficiency, and compliance. Learn about innovative tools like screen recording for remote audit verification, digital chains-of-custody (D-COC) for secure sample tracking, and customizable alert systems to manage sampling schedules.   Guest Speaker: Russell Schindler, SampleServe, CEO SampleServe Website: https://www.sampleserve.com/   GET IN TOUCH! (248) 519-2603 | pjlabs@pjlabs.com   Website: https://www.pjlabs.com/ LinkedIn: https://www.linkedin.com/company/perry-johnson-laboratory-accreditation-inc-/ Facebook: https://www.facebook.com/pjlaboratory/ Instagram: https://www.instagram.com/pjla_inc/

Identify and Explore PT Resources

Join PJLA for this insightful webinar designed to help laboratories navigate the complex landscape of Proficiency Testing (PT) resources. Ensuring compliance with accreditation standards requires careful planning and the selection of reliable PT providers. This session will equip you with the tools and knowledge necessary to make informed decisions regarding proficiency testing. Presenter: Doug Berg   GET IN TOUCH! (248) 519-2603 | pjlabs@pjlabs.com   Website: https://www.pjlabs.com/ LinkedIn: https://www.linkedin.com/company/perry-johnson-laboratory-accreditation-inc-/ Facebook: https://www.facebook.com/pjlaboratory/ Instagram: https://www.instagram.com/pjla_inc/

Navigating ISO/IEC 17025:2017 - Section 7.8 “Reporting of Results”

How do we report calibrations, tests, or samplings? What needs to be included on a calibration certificate or a test report? What is the Decision Rule? This webinar looks at the requirements specified in Section 7.8 of ISO/IEC 17025:2017, including the common requirements and those specific to testing, calibration, or sampling.   Presented by: Michael Tomase   GET IN TOUCH! (248) 519-2603 | pjlabs@pjlabs.com   Website: https://www.pjlabs.com/ LinkedIn: https://www.linkedin.com/company/perry-johnson-laboratory-accreditation-inc-/ Facebook: https://www.facebook.com/pjlaboratory/ Instagram: https://www.instagram.com/pjla_inc/

Uncertainty Propagation for Force with Henry Zumbrun

Uncertainty Propagation for Force with Henry Zumbrun Do you need help with figuring out measurement uncertainties for force measurement? Join Perry Johnson Laboratory Accreditation, Inc. (PJLA) and Henry Zumbrun for a webinar on Uncertainty Propagation for Force Calibration Systems. This webinar will provide you with resources for simplifying the calculation of Calibration and Measurement Capability (CMC) for force standards calibrated to ASTM E74. Key topics covered: – Overview of typical force systems and uncertainties – Comparison of existing guidance documents – Breakdown of uncertainty contributors for ASTM E74 calibrations – Explanation of the tiered system for force calibration standards – Practical examples of uncertainty calculations at different tiers – Discussion of common error sources in force measurements   Presented by: Henry Zumbrun | Morehouse Instrument Company Website: https://mhforce.com/   GET IN TOUCH! (248) 519-2603 | pjlabs@pjlabs.com Website: https://www.pjlabs.com/ LinkedIn: https://www.linkedin.com/company/perry-johnson-laboratory-accreditation-inc-/ Facebook: https://www.facebook.com/pjlaboratory/ Instagram: https://www.instagram.com/pjla_inc/

ISO/IEC 17025:2017 Section 7.4 & 7.11

ISO/IEC 17025:2017 Section 7.4 “Handling of Test or Calibration Items” & 7.11 “Control of Data and Information Management" When items come into the laboratory ISO/IEC 17025:2017 has specific requirements which we will investigate such as identification, storage, and deviations from specified conditions. Control of data is within the ISO/IEC 17025 Standard. In today’s computer age, information management is much more prevalent in laboratory operation including software utilization and information management system being maintained off site. This webinar will investigate the requirements specified in Section 7.11 of the 2017 Standard. Presented by Michael Kramer   GET IN TOUCH! (248) 519-2603 | pjlabs@pjlabs.com Website: https://www.pjlabs.com/ LinkedIn: https://www.linkedin.com/company/perry-johnson-laboratory-accreditation-inc-/ Facebook: https://www.facebook.com/pjlaboratory/ Instagram: https://www.instagram.com/pjla_inc/

A Summary of Changes of the DoD/DOE ELAP QSM Version 6.0 and PJLA Transition Requirements

Join PJLA for an informative webinar detailing the latest updates in the Department of Defense (DoD) and Department of Energy (DOE) Environmental Laboratory Accreditation Program (ELAP) Quality Systems Manual (QSM) Version 6.0. This session will cover essential changes and the necessary steps for transitioning to the new requirements. Don't miss this opportunity to stay ahead of the curve and ensure your laboratory's compliance.   Key Takeaways: - Overview of the major changes in QSM Version 6.0 - Understanding the impact of these changes on your laboratory operations - Detailed transition requirements and timelines from PJLA Presented by: Matthew Sica   GET IN TOUCH! (248) 519-2603 | pjlabs@pjlabs.com Website: https://www.pjlabs.com/ LinkedIn: https://www.linkedin.com/company/perry-johnson-laboratory-accreditation-inc-/ Facebook: https://www.facebook.com/pjlaboratory/ Instagram: https://www.instagram.com/pjla_inc/

Risk Management for Conformity Assessment Bodies

This online course provides an introduction to risk management principles tailored to conformity assessment bodies (CABs). The course covers key concepts of risk management, including risk identification, assessment, mitigation, and monitoring, aligned with international standards and best practices. Participants will explore practical approaches to integrating risk management into their organizational processes to ensure compliance, enhance decision-making, and maintain the integrity of certification, inspection, and testing activities.

Identify and Explore PT Resources

Join PJLA for this insightful podcast designed to help laboratories navigate the complex landscape of Proficiency Testing (PT) resources. Ensuring compliance with accreditation standards requires careful planning and the selection of reliable PT providers. This session will equip you with the tools and knowledge necessary to make informed decisions regarding proficiency testing.

Navigating ISO/IEC 17025:2017 - Section 7.8 “Reporting of Results”

How do we report calibrations, tests, or samplings? What needs to be included on a calibration certificate or a test report? What is the Decision Rule? This podcast looks at the requirements specified in Section 7.8 of ISO/IEC 17025:2017, including the common requirements and those specific to testing, calibration, or sampling.

Uncertainty Propagation for Force with Henry Zumbrun

Do you need help with figuring out measurement uncertainties for force measurement? Join Perry Johnson Laboratory Accreditation, Inc. (PJLA) and Henry Zumbrun for a podcast on Uncertainty Propagation for Force Calibration Systems. This podcast will provide you with resources for simplifying the calculation of Calibration and Measurement Capability (CMC) for force standards calibrated to ASTM E74.

ISO/IEC 17025:2017 Section 7.4 & 7.11

When items come into the laboratory ISO/IEC 17025:2017 has specific requirements which we will investigate such as identification, storage, and deviations from specified conditions. Control of data is within the ISO/IEC 17025 Standard. In today’s computer age, information management is much more prevalent in laboratory operation including software utilization and information management system being maintained off site. This podcast will investigate the requirements specified in Section 7.11 of the 2017 Standard.

AOAC Hemp & Cannabis Proficiency Testing – A Solution to a Critical Need

Hemp and cannabis testing laboratories are evolving swiftly. New and diverse analytical methodologies are continuously being developed to address the needs of the rapidly growing cannabis and hemp industry, and the changing regulatory landscape surrounding these materials. Whether the focus is on ensuring products are free of dangerous pesticides, heavy metals, or microbials, or on characterizing potency and terpene content of hemp and cannabis related products, it is more imperative than ever for labs to prove to themselves, their customers, state and federal regulators, and the public that the results they deliver are defensible and accurate. This is why selecting the appropriate Proficiency Testing Program is extremely important, and to address this need, AOAC INTERNATIONAL (AOAC) and Signature Science, LLC (SigSci) have developed the AOAC Cannabis and Hemp Proficiency Testing (PT) Programs. These programs offer uniquely representative PT samples in both hemp and cannabis matrices and are the only accredited PT programs with these analytes capable of shipping greater than 0.3 percent delta-9 THC cannabis across state lines. Join PJLA and AOAC INTERNATIONAL to learn more on the significances of proficiency testing, different types of PT programs and their approaches to scoring and evaluations, and risks associated with using matrices that may not be fit for purpose. Learn how proficiency testing can be made easier and used as a tool for continuous improvement, and what sets the AOAC programs apart. Presented by: Shane Flynn, Senior Director, Laboratory Proficiency Testing, AOAC INTERNATIONAL

FDA Laboratory Accreditation for Analyses of Food (LAAF) Program -Lessons Learned

Gain a comprehensive understanding of the expectations set forth by the FDA LAAF program and learn practical techniques for effectively navigating the accreditation process. Elevate your knowledge and readiness for accreditation by joining us for this essential session. Presented by Leeza Akimenko, PJLA Lead Assessor/ Food Testing Program Advisor

A Look at ISO/IEC 17025:2017 - Requirements Concerning Impartiality and Confidentiality

Impartiality can be defined as “the presence of objectivity.” Confidentiality can be defined as “the state of keeping or being kept secret or private." The first two sections of ISO/IEC 17025:2017 takes into the requirements of both impartiality and confidentiality. This webinar will look at these requirements and will clarify what they are and how an organization can comply with meeting these requirements within their ISO/IEC 17025:2017 compliant quality management system. Presented by Michael Kramer, PJLA Calibration/Inspection Program Manager

A Look at the ISO/IEC 17025:2017 - Requirements Concerning Document Control and Control of Records

ISO/IEC 17025:2017 requires all laboratories to control all documents which include both internal and external documents. The realm of what is considered a document will be discussed. This webinar will look at these requirements and provide detail as to what they mean. Control of records are broken into technical and quality related records. The webinar will look at what constitutes a record and will go into the requirements specified in Sections 7.5 and 8.4 as presented in the 2017 Standard. Presented by Michael Kramer, PJLA Calibration/Inspection Program Manager

Measurement Uncertainty and Decision Rules with Dr. Susan Audino

No measurements are without error or uncertainty and each answers a different question. This session will focus on measurement uncertainty and its critical role in decision rules when making statements of conformity to predefined specifications or criteria. We will disentangle measurement bias from measurement uncertainty, discuss how and when to determine uncertainty, and finally understand its role on a certificate of analysis. Presented by Dr. Susan Audino

Common Findings in Assessments to the ISO/IEC 17025:2017 Standard in 2023

We have looked back at assessment done by PJLA during the 2023 calendar year and have compiled data from these assessments. This webinar will look at the area’s which were identified as the top list of nonconformance’s which PJLA assessors wrote during the year. We have identified some reoccurring issues found during PJLA assessments during 2023. This webinar will look at some common findings found within our ISO/IEC 17025:2017 assessments and shed some light on the requirements and how compliance can be achieved. This webinar will break down the top ten areas we have identified as having the most nonconformance’s written. Presented by Michael Kramer, PJLA Calibration/Inspection Program Manager

Adding DOECAP-AP Accreditation to a DoD ELAP Accredited Laboratory

Did you know that almost one-half of the DOE Consolidated Audit Program - Accreditation Program (DOECAP-AP) laboratories perform routine and project specific non-radiological analysis? There are opportunities for non-radiochemistry laboratories to support projects involving routine compliance monitoring, site characterization, process control testing, and remediation for various environmental matrices for the DOE. It is also anticipated PFAS analysis will exceed current non-radiological laboratory capacity in the near future. This webinar will review the anticipated differences between DOECAP-AP and DoD ELAP to the combined DoD/DOE Quality Systems Manual (QSM 6.0). The transition is not as difficult as it seems! We will identify less than twenty clauses of the QSM requiring laboratory consider or update. Our review will give laboratories the necessary Information to evaluate the opportunities to seek accreditation for DOECAP-AP for either the entire, or partial scope of DoD-ELAP accreditation in order to provide non-radiological analysis to the DOE. Presented by Matthew Sica, PJLA Technical Program Manager

A Look at ISO/IEC 17025:2017 - Section 6.6 - Externally Provided Products and Services

When you are selecting a potential vendor, you are selecting a partner in your business which you will trust to work with you in a professional and profitable manner. It is important that you choose a company that can supply your current and future needs. Section 6.6 combines both purchasing and subcontracting. This webinar will take a look at requirements for retaining records and having procedural information in regard to your critical suppliers. This includes the basis for qualifications which are needed along with the expanded requirement of monitoring of the performance and re-evaluation of your critical suppliers. Communicating your needs to your supplier will be reviewed along with informing your customer if you will subcontract their tests or calibrations. Presented by Michael Kramer, PJLA Calibration Program Manager

Understanding the PJLA Flexible Scope Policy for Testing Labs, RMPS, and PTPs

With the new PL-4, PJLA is improving upon how flexible scopes are communicated to the testing labs, RMP and PTP CABs, and their customers. This session explores how these CABs can manage a flexible scope of accreditation. Beginning November 1st, CABs receiving updated scopes during reaccreditation assessments or scope expansions will be able to leverage either a fixed or flexible scope to communicate to their customers. Takeaways: 1. The difference between a fixed scope and a flexible scope of accreditation. 2. The advantages and disadvantages of a flexible scope of accreditation. 3. The flexibility approved for flexible scopes and the changes which cannot be made to scope methods. 4. The requirements and considerations on the CABs for managing flexible scopes. 5. The impact of flexible scopes on the assessment process. Presented by Matthew Sica, PJLA Technical Program Manager

A Look at ISO/IEC 17025:2017 - Overview of the Requirements Specified for Equipment in Section 6.4

This webinar will review the requirements specified in Section 6.4 specific to equipment. It is specified, however, that this also includes, but is not limited to, measuring instruments, software, measurement standards, reference materials, reference data, reagents, consumables, or auxiliary apparatus. These requirements are in place to aid in the assurance that the equipment utilized in laboratory activities will promote the correct performance that can influence the results. We will explore the requirements detailing verification vs calibration of equipment. Also, correction factors and requirements concerning equipment records are detailed in this section. Presented by: Michael Kramer, PJLA Calibration Program Manager

Measurements Gone Wrong Webinar with PJLA & Henry Zumbrun

In the world of precision engineering and scientific research, accurate measurements are the bedrock upon which progress is built. However, even the most meticulously calibrated instruments can yield erroneous results if not handled and maintained correctly. Join us for an enlightening webinar, "Measurement Risk: Measurements Gone Wrong," where we will delve deep into the critical aspects of measurements, potential pitfalls, and strategies to mitigate measurement risks. Safeguard your measurements against the perils of inaccuracies. Join us for an engaging session filled with practical insights, expert advice, and valuable resources to elevate your organization to new heights. Presented by: Henry Zumbrun, Morehouse Instrument Company Hosted by: Perry Johnson Laboratory Accreditation, Inc.

A Look at ISO/IEC 17025:2017 - Requirements for Corrective Action

This webinar will look at Section 8.7 of ISO/IEC 17025:2017 in regards to corrective action. This will look at the requirements which will include question an organization should ask itself when a nonconformance has occurred and corrective action is needed. The differences between correction vs corrective action will be explored. Cause analysis will be brought to light and how an effective cause analysis can greatly reduce the chances of a nonconformance repeating itself.

An Overview of 17043 Proficiency Testing Provider Accreditation with PJLA

ISO 17043 is an international standard that specifies the general requirements for Proficiency Testing Providers. It outlines the criteria and guidelines that proficiency testing providers should adhere to in order to demonstrate their competence and impartiality in organizing and conducting proficiency testing programs. Join PJLA for this free upcoming webinar that will provide an overview of the key points of ISO 17043. Presented by Doug Berg

A Review of the Revised PJLA Policy PL-4 “Scopes of Accreditation”

PJLA has updated it’s PL-4 policy regarding scopes of accreditation to not only address calibration scopes but now contains requirements for all PJLA programs to include testing, inspection, proficiency testing providers, reference material producers, and medical. The revisions to PL-4 will be highlighted during this webinar. This will include an additional discipline added to calibration scopes along with flexible scopes which can be utilized for testing organizations. These policies will be required elements for scopes of accreditation for organizations accredited by PJLA and consider those requirements specified by the International Laboratory Accreditation Cooperation “ILAC”. Presented By: Tracy Szerszen & Michael Kramer

Understanding the Types of Reference Materials, Their Differences, and Their Uses

ISO/IEC 17025 accredited laboratories often use reference materials, including certified reference materials for a variety uses in the laboratory. These uses may range from method develop to the calibration of instrumentation to analyze samples. This webinar will discuss the differences between reference materials, certified reference materials, quality control materials and their appropriate uses in the laboratory. Attendees will gain an understanding of the production and certification aspects of each type of material, each impacting the uncertainty of the product used and its metrological traceability. Understanding refence materials will assist in maintaining compliance to the traceability requirements of ISO/IEC 17025 in your laboratory. Presented by: Matthew Sica, PJLA Program Manager

I Submitted a Complaint - Why is this Organization Still Accredited?

Complaints on various topics are received by PJLA from any interested party. We must evaluate each to ensure they are valid, then allow CABs (i.e., labs, inspection bodies, etc.) to respond and act as necessary. Some may take the opinion that aggressive approaches should be taken, such as immediate suspension or withdrawal of accreditation, without really understanding what the process is from an accreditation body perspective. This webinar will educate participants on PJLA’s processes for handling complaints including: • Information required when filing a complaint, • the evaluation process by the PJLA investigation team, • timelines for response, • and potential repercussions or actions taken. Presenter Tracy Szerszen, President PJLA

Use of Accreditation Symbols and References to Accreditation

Accreditation provides formal recognition that a conformity assessment body (CAB) is capable of meeting certain standards. Once accredited, a CAB may wish to make reference to its accreditation status in its reports or certificates. Accreditation normally entitles the accredited CAB to endorse the relevant documents in the name of the accreditation body, by using an accreditation symbol and/or by using appropriate words, in accordance with prescribed procedures and rules. This webinar will look at proper use of accreditation symbols and reference to this accreditation. Individual accreditation bodies like PJLA are required as per. ISO/IEC 17011:2017, to have a policy governing the use of its accreditation symbols and claims of accreditation status by its accredited organizations.

A look at ISO/IEC 17025:2017 - Section 7.2 “Selection, Verification, and Validation of Methods”

This webinar will look at what the requirements are for methods as specified in ISO/IEC 17025:2017. This will address the need to verify or validate prior to implementing them and providing results to the customers of the laboratory. Also, these requirements will give assurance that the methods are being performed in a unified manner within your organization. Through accreditation customers of your organization can be assured that appropriate methods are adopted within your organization.

A Look at ISO/IEC 17025:2017 - Review of Section 8.5 “Actions to Address Risks and Opportunities”

A Look at ISO/IEC 17025:2017 - Section 7.6 “Evaluation of Measurement Uncertainty” for Testing Labs

Measurement uncertainty always seems to be a challenging requirement for testing laboratories. This webinar will look at some approaches to evaluating measurement uncertainty in testing laboratories. We will look at the requirements related to measurement uncertainty within ISO/IEC 17025:2017 and the discuss objective evidence which can be produced to demonstrate conformity with this section. Presented by: Matthew Sica, PJLA Testing Program Manager

Common Findings in Assessments to the ISO/IEC 17025:2017 Standard in 2022

We have looked back at the ISO/IEC 17025:2017 assessments done by PJLA during the 2022 calendar year and compiled specific data from these assessments. While doing this, we identified some reoccurring issues found during these assessments and have narrowed down the top ten areas having the most nonconformances written. This webinar will look at common findings found within our 2022 ISO/IEC 17025:2017 assessments, shedding some light on the current requirements and how compliance can be achieved. Presented by Michael Kramer

Top FDA Warning Letters Related to Calibration with Walter Nowocin

The United States Food & Drug Administration (FDA) continues to intensify their compliance oversight with increased Quality System Surveillance Inspections and Warning Letters being sent to Healthcare companies. Warning Letters are issued only for violations of regulatory significance. The good news is that the FDA publishes Warning Letters on their web site as a public service. The FDA web site provides certain search filter capability to help review Warning Letters for a particular industry. In this webinar we will review the best calibration related FDA Warning Letters generated over the past few years. We will analyze the warning letters and discuss best practices that would avoid these compliance violations. With this knowledge, we can learn from these violations and ensure that our calibration programs do not negatively impact the cost of quality for our organizations. Hosted by: Perry Johnson Laboratory Accreditation, Inc. Presented by: Walter Nowocin

Requirements for Internal Audits in ISO/IEC 17025:2017

This webinar will review the requirements specified in ISO/IEC 17025:2017 for internal audits. We will explore how to maximize the benefit from these requirements to assure compliance with the ISO/IEC 17025:2017, and compliance with your own quality management system is being maintained. The importance of reviewing objective evidence will be highlighted. Ideally if there is a nonconformance issue relating ISO/IEC 17025:2017 or your own quality management system, your internal audit program will identify it. Presented By: Michael Kramer, PJLA Calibration Program Manager and Lead Assessor

Streamlining Laboratory Efficiency with Greg Cenker

By analyzing your particular lab process, from start to stop, you will likely discover missed opportunities for improvement. Having worked in a high production, high stress environment, Greg Cenker had to figure out a way to become extremely efficient and effective without adding any additional human resources. This is but one way this metrology manager approached the problem. Hosted by: Perry Johnson Laboratory Accreditation, Inc. Presented by: Greg Cenker Greg Cenker is a metrologist and the Calibrations.com Product Manager with IndySoft. He works closely with development, marketing, and sales to ensure that Calibrations.com becomes the go-to source for calibration related content, software, and support.

A Look at ISO/IEC 17025:2017 - Section 8.9 Management Review Requirements and Utilization

We will look at the requirements specified within ISO/IEC 17025:2017 for management review which include specific requirements for inputs and outputs. This webinar will also look at the management review as a vehicle for improvement. The ISO/IEC 17025:2017 Standard will force the hand of the organization in the output section. Presented By: Michael Kramer, PJLA Calibration Program Manager and Lead Assessor

A Look at ISO/IEC 17025 - Section(s) 6.3 & 6.4

This episode will investigate the requirements concerning facilities and environmental conditions, along with equipment specified in ISO/IEC 17025:2017. This will shed light onto records that need to be maintained for laboratory equipment. Also, requirements concerning environmental related laboratory activities performed both at the fixed facility and on site at the customer location will be discussed. This will include those requirements specific to environmental conditions which require monitoring and those that will need to bet recorded and controlled. Requirements concerning equipment will be highlighted including those related to intermediate checks and calibration programs. Presented By: Michael Kramer, PJLA Calibration Program Manager and Lead Assessor

Option A and B as Presented in ISO/IEC 17025:2017 along with the Management System Documentation 8.2

Is the concept of Option A vs. Option B as it relates to ISO/IEC 17025:2017 confusing? This webinar will shed light on both options which has the same end results. Laboratories which are part of an organizations with ISO 9001:2015 certification in place can benefit from this. Requirements specified in ISO/IEC 17025:2017 concerning management system documents will be reviewed and attempt to aid your organization in adopting a system that both meets the requirements of the Standard along with tailoring the system to meet your organizational needs. This will include commitment from management along with stated policies and objectives. Presented By: Michael Kramer, PJLA Calibration Program Manager and Lead Assessor

A Look at ISO/IEC 17025:2017 - Section 7.9 “Complaints”

Complaints are magnified in ISO/IEC 17025:2017. Section 7.9 regarding complaints consists of seven separate clauses. This webinar will look at what documented information is required along with what records need to be maintained when a complaint is received. Specific requirements are specified in regards to keeping the complaint informed along with the approval of any corrective action taken as a result of a complaint. Presenter: Michael Kramer, PJLA Calibration Program Manager and Lead Assessor

ISO/IEC 17025 Section 7.6 - Evaluation of Measurement Uncertainty

Presented by PJLA's Michael Kramer

Common Findings Detected on Environmental Lab Assessments

This webinar will educate participants on top common findings detected during environmental laboratory assessments including assessments to the DOD ELAP, DOECAP and TNI EL standards. Additionally, an overview of PJLA’s accreditation program requirements will be provided to educate participants on what to expect prior to the on-site assessment, corrective action timelines, report submissions including requirements of state program reporting.

A Look at ISO/IEC 17025:2017 - Section 7.7 & Associated Requirements Within PL-1

ISO/IEC 17025:2017 - Section 7.7 & associated requirements within PL-1 “PJLA Policy on Proficiency Testing” The requirements in section 7.7 of ISO/IEC 17025:2017 will be reviewed. This includes activities associated with internal control and well as comparison to sources outside your organization. We will look at the requirements specified in PJLA PL-1 regarding proficiency testing which would include developing an approved four year proficiency testing plan along with approved means of proficiency testing. Presented By: Michael Kramer, PJLA Calibration Program Manager and Lead Assessor

Improve Your Force Measurements: Tips to Improve Your Force Measurements

Presented by Perry Johnson Laboratory Accreditation

A Look at ISO/IEC 17025:2017 - Section 7.8 “Reporting of Results”

Presented by Michael Kramer of Perry Johnson Laboratory Accreditation

The Metals in Cannabis Method with first action status by AOAC & The Road to Get There…

In this webinar, we cover our new AOAC metals in the Cannabis method for the testing of the big four elements: Cadmium, Arsenic, Lead, and Mercury, and additional elements. Many of these elements are crucial to study because they play an important role in growth of the plant and plant byproducts. We looked at a variety of products, covering categories of Inhaled (Plant material, Vape Pen/cartridges, and Shatter), Oral (Pill, Tincture, and Edibles), Topical (Lotions, Oils, and Soaps), and Manufacturing (Biomass, Crude Extract, and Refined Extract) in the validation of this method. Presented by: Jenny Nelson(1), Craig Jones(1), Sam Heckle(2), and Leanne Anderson(2) (1) Agilent Technologies, Inc., 5301 Stevens Creek Blvd, Santa Clara CA 95051, U.S.; (2) CEM, Inc., 3100 Smith Farm Rd, Matthews, NC, 28104, U.S.

A Look at ISO/IEC 17025:2017 - Section 7.1 “Review of Requests, Tenders, and Contracts”

Presented by Perry Johnson Laboratory Accreditation

Common Findings in PJLA Assessments to the ISO/IEC 17025:2017 Standard in 2021

Presented by PJLA

A Look at ISO/IEC 17025:2017 - Section 5.0 “Structural Requirements”

This section specifies broad encompassing requirements concerning documentation of laboratory activities, laboratory organization, structure, and responsibilities. This webinar will look each clause within Section 5 and highlight the flexibility given to laboratories in meeting these requirements. Presenter: Michael Kramer, PJLA Calibration Program Manager and Lead Assessor

Testing for Gluten and Allergens: Why We Do It and How To Do It Well

Presented by Perry Johnson Laboratory Accreditation

A Look at ISO/IEC 17025:2017 - Section 6.6: Externally Provided Products and Services

Presented by Perry Johnson Laboratory Accreditation

ASCA Biocompatibility and Basic Safety and Essential Performance FDA Pilot Program with PJLA

Presented by Perry Johnson Laboratory Accreditation

ISO 17034:2016 General Requirements for the Competence of Reference Material Producers

Presented by Perry Johnson Laboratory Accreditation

A Look at ISO/IEC 17025 2017 - Section 7.10 - Nonconforming Work Section 8.6 - Improvement

Presented by Perry Johnson Laboratory Accreditation

5 Steps to the Accreditation Process with Tracy Szerszen

Presented by Perry Johnson Laboratory Accreditation

A Look at the Requirements Specified in PJLA Policy on Measurement Uncertainty PL 3

Presented by Perry Johnson Lab Accreditation

A Look at the Requirements Specified in PJLA Policy on Measurement Traceability PL2

Presented by Perry Johnson Lab Accreditation

A Look at the Requirements Specified in PJLA Policy on Proficiency Testing Requirements “PL 1”

This episode will review the requirements specified in PJLA policy PL-1 in regards to proficiency testing. This includes requirements associated with establishing a proficiency testing plan along with various type of appropriate proficiency testing schemes. We will also look at methods of analysis which can be employed in order to analyze the proficiency testing results in an appropriate and meaningful way.

Navigating Challenges Associated with PCR Technology in a Cannabis Lab

For the last century, traditional cultural methods have been the “gold standard” for microbiological analysis. However, for the cannabis industry, national harmonized culture methods are nonexistent resulting in the use of alternative methods such as molecular detection. Although this technology has many advantages over culture-based methods, there are challenges laboratories need to be made aware of. This presentation will discuss the science behind molecular detection, issues that exists and how the providers of the technology are working to resolve them. PJLA will also discuss challenges encountered during the accreditation process in regard to this area and the expectations of the ISO/IEC 17025 standard. Presented by: Tracy Szerszen & Patrick Bird of PMB BioTek Consulting

An Update to AOAC International Methods in the Cannabis Industry

As the growth of the cannabis industry continues to skyrocket, laboratories and regulators are constantly evaluating techniques and methods available to perform the most accurate testing to ensure products are safe for consumers. AOAC INTERNATIONAL, through their Cannabis Analytical Science Program (CASP), is uniquely positioned to provide guidance to these key stakeholders. This presentation will provide an overview of CASP’s work in the development of standardized method performance criteria (SMPRs) and certification of methods through the AOAC Research Institute (AOAC RI) Performance Tested MethodSM (PTM) program and Official Methods ProgramSM and PJLA’s expectations for accreditation in regard to the selection of test methods. Presenters: Tracy Szerszen and Patrick Bird PMB BioTek Consulting.

An Overview of the CA ELAP Regulations Versus the TNI EL 2016 Standard

The timeline for CA environmental laboratories to transition to the TNI EL 2016 standard is approaching. Laboratories must meet the TNI EL standard by the 2023 deadline and should start implementing the changes now. This webinar will provide CA ELAP participating laboratories and other interested parties an overview of the CA ELAP Regulations versus the TNI EL 2016 standard as well as PJLA’s accreditation expectations. Presenter: PJLA Environmental Program Manager

Implementing ISO/IEC 17020 Inspection Body Accreditation in the Information Security Industry

PJLA President, Tracy Szerszen and Inspection Program Manager, Michael Kramer together with Fred Tschirgi, a CMMC Provisional Assessor and C3PAO, will discuss how ISO/IEC 17020 can be implemented within the information security industry. This webinar will educate participations on the requirements of the ISO/IEC 17020 standard including quality management system and technical requirements.  This will include requirements such as:  • Impartiality and Independence  • Structural and Management Requirements • Resource Requirements (personnel, equipment, subcontracting) • Process Requirement (inspection methods, handling, records, complaints/appeals) • Quality Management System (corrective action, management review, internal audit, documentation control, risk analysis)

17025: The concepts of Measurement Uncertainty Short Course

In today's episode we introduce the concepts of measurement uncertainty in our short course!

A Look at ISO/IEC 17025 2017 - Evaluation of Measurement Uncertainty & Validity of Results

In this episode we take a closer look at measurement uncertainty & validity of results!

Cannabis and Hemp Industry Expert Panel

Listen to a PJLA hosted Panel of cannabis and hemp industry experts discuss the latest news and events in the market and what to expect in the business landscape today!

Corrective Action Requirements and Good Practice - ISO/IEC 17025

This webinar will look at all requirements concerning corrective action as specified in ISO/IEC 17025:2017. We will explore when this procedure needs to be implemented and what individual steps should be included in the process.

Common Findings in Assessments - ISO/IEC 17025:2017

This webinar will look at some common findings found within our ISO/IEC 17025:2017 assessments and shed some light on the requirements and how compliance can be achieved.

Cannabis Potency: An Example of Applying ISO 17025 Principles to a Test Method

In this session we will talk about one method of testing your in-house QMS for ISO 17025 readiness.

Preparing for an ISO/IEC 17025:2017 Accreditation Assessment

During this podcast we discuss the accreditation process, the expectation of the laboratories becoming & maintaining accreditation, an overview of the key technical areas of the ISO/IEC 17025 standard, and our most common findings during an assessment.